I tested notifications the other day by telling the system to notify me if any of my sensors activated while I was away from home, and leaving the house with a babysitter present.
During the time I was away, the kitchen image sensor captured 2 images, however only one of them sent a notification.
On another occasion, nobody was home at all, and one of the image sensors sent a notification and captured an image of an empty room.
How can I go about troubleshooting these issues?
If I could only afford a cleaner....
I can say categorically that there was nobody in the room at any of these times. All household members are accounted for, I have no pets, the image captured is of an empty room, no other sensor was triggered, no glass is broken, etc.
In one of the instances I was actually in an adjacent room and saw the light come on under the closed door (I have the sensor set to trigger the light in the room), I immediately went in and there was no indication as to what set it off.
It's definitely false positives. I just don't know how to figure out why? (I can't find any sensitivity settings anywhere)
Sensors are set to capture and notify if all geo-devices are outside the geo-fence with no time restrictions
Additionally my office sensor is set to turn on the office light between 7am and 8:30am if it sees motion.
I do not have any rules to capture based on time.
I know I have false positives because I've had the sensors send me images of empty rooms when all household members are accounted for, and because I've watched the light in my office come on when nobody is in there (see it come on under the door from the adjacent room)
So I know for a fact that the sensor is exhibiting false positives. How do I troubleshoot why it's happening?
So a few items that we might want to double check:
1) Battery life: I have no reason to suspect the batteries as they are only a few weeks old now, but I could try new ones
2) Bugs: seems pretty unlikely, I've never seen any indication of any
3) Temperature: It's a small room, and there is a heat vent in it (though that should be a pretty normal situation for these sensors?)
Is there no way to adjust sensitivity on these sensors?
To try to troubleshoot this issue further, I changed the batteries and moved the sensor to the other corner of the room last night to see if it would improve the situation.
No false positives all night, however it did get a false positive first thing this morning.