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Cannot download Smart Home App

Jan4
Just Moved In

Recently moved to Calgary from USA. Have an Android. Signed up with Telus and installed home Security. When I try to download the smart home app this message comes up “This item is not available in your country. “. It appears Telus thinks I am in the USA but 

I was able to download my Telus for the android. The SIM card was changed at the Telus centre. How do I fix this glitch?

1 ACCEPTED SOLUTION

xray
Hero

The location of your phone does not override your country setting in your Google account.

Follow the instructions in this article to change your country in Google Play:

https://support.google.com/googleplay/answer/7431675?hl=en#:~:text=Tap%20Menu-,Account.,to%20fully%2....

 

View solution in original post

1 REPLY 1

xray
Hero

The location of your phone does not override your country setting in your Google account.

Follow the instructions in this article to change your country in Google Play:

https://support.google.com/googleplay/answer/7431675?hl=en#:~:text=Tap%20Menu-,Account.,to%20fully%2....