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SmartHome phone app... not so smart

SallySmart
Just Moved In

app always slowing down and freezing up. Also Telus has taken away my ability to screenshot anything on the app. 

Streaming for only a second. Timer doesn’t move. I get a peak into my yard and it’s gone. Then 4 to 5 attempts to open it and I might get another peek. Not been happy with it since the day the Santa clause thingy was put on my cameras... that’s the day streaming went from days long to 2 mins and screenshots were disabled. Thanks Santa, you bearded bugger.

 

1 ACCEPTED SOLUTION

WestCoasterBC
Community Power User
Community Power User

When is the last time you rebooted your phone? I have zero issues taking screen shots or viewing live camera footage, using iOS devices.

 

If you constantly have streaming issues lower the camera resolution from the Online portal. 


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1 REPLY 1

WestCoasterBC
Community Power User
Community Power User

When is the last time you rebooted your phone? I have zero issues taking screen shots or viewing live camera footage, using iOS devices.

 

If you constantly have streaming issues lower the camera resolution from the Online portal. 


Find a post useful, please click on "Like" to give the author recognition or mark as an accepted solution.

View solution in original post