Showing results for 
Show  only  | Search instead for 
Did you mean: 

HomeSecurity Devices - Fee for not returning device upon cancellation

Just Moved In

I would like to try out the Telus home security service but I'm worried about having to return the device if I choose to cancel. I have animals that love cords/wires and i'm worried they'll get chewed. What is the fee if I cancel in the trial period but can't return a functioning device? I just want to determine whether it's worth taking the risk or not.


Community Power User
Community Power User

Most of the devices are battery operated. Depending on the situation, the wire for the command panel can be placed in the wall above an outlet, or you could use a cheap extension cord in areas susceptible to your critters' activities, protecting the Telus cords.


If you find a post useful, please give the author a "Kudo"