Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Movie Scrolling Issue

If I scroll too far down the movie listing (say, 30 rows down) and select a movie to view its information page, upon exiting back to the movie listing, the highlight around the selected movie is gone, and clicking an arrow key will trigger the movie ...

JSO by Coach
  • 5 replies
  • 0 kudos

Resolved! Multitask viewing

Is there a way to watch pik tv in a small window while i do other things on my device, ios or android? I can definately do it on my ipad with netflix and youtube

JCT by TELUS Employee
  • 3 replies
  • 0 kudos

Resolved! Question on Data Usage

Well I know watching stuff through the Pik App does not count towards the data usage, but how about watching youtube, Netflix or any other apps that is install. Does data use through other app count towards data usage?

Pappy by Coach
  • 10 replies
  • 0 kudos

Resolved! Remote control D-pad issues with a game

For app testing, I installed the CrossyRoad game from the Google Play store. The Pik TV remote D-pad doesn't function at all for this game, making it impossible to play the game. Also, the game is slightly cut-off from the screen. Checked my remote c...

SN by Organizer
  • 5 replies
  • 0 kudos

Resolved! Can't turn Audio Captioning off

I turned on PIK TV and it started with the Audio Captioning on. I went into the settings and it indicated it was off; couldn't turn it off with out disconnecting and plugging back in again

Kal by Organizer
  • 10 replies
  • 0 kudos

Resolved! Audio Receiver and Pik (Stereo output only no 5.1 or 7.1)

Hello Everyone, Just wondering if people have connected Pik to surround sound systems. I've plugged Pik into an older Pioneer VSX-30 via HDMI and can only receive stereo. There are no settings in the Pik menu to adjust the audio settings for output o...

onetyme by Organizer
  • 4 replies
  • 0 kudos

Resolved! Can I pair the STB to an audio receiver?

I can't seem to find an option to pair my Pik remote to an audio receiver, rather than the TV for volume control. Is this an option?

ts45 by TELUS Employee
  • 7 replies
  • 0 kudos

Resolved! Number of simultaneous devices?

With the ability to load the app on tablets, smart phones, and the Pik box itself, many people will want to use more than one at a time. How many devices can be using the same account at the same time?

Roger_H by Ambassador
  • 4 replies
  • 2 kudos