Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Apple TV app is broken, pauses then fast forwards

I’ve been trying to use my Apple TV to watch Live Sports and other programs when I am away from home. It has always worked great for me until around December or so. We have Optik TV at home but I am able to log onto either the PikTv app or Optik app ...

kenaxcix by Friendly Neighbour
  • 2934 Views
  • 4 replies
  • 0 kudos

Resolved! Missing episodes in On Demand

Noticed that some on demand episodes are missing. Example Big Sky has all episodes so far but missing 7 (not available). Same problem with This is us and Young Sheldon.

Robbo48 by Just Moved In
  • 2593 Views
  • 4 replies
  • 0 kudos

Resolved! Can’t see my subscriped channel on the guide

Can’t see my subscriped channel on the guidePaying an extra $4 a month and I can’t even see ABCspark on the guide & it’s a subscribed channel of mine. Like why I wanna watch live tv on that channel ?

SamValley by Just Moved In
  • 1182 Views
  • 1 replies
  • 0 kudos

Resolved! NBC

Can I get the NBC channel on PIK?

Dadd by Just Moved In
  • 2211 Views
  • 1 replies
  • 0 kudos

Resolved! can I use pik on a sony/roku tv if I buy an apple or android tv box?

I read all the back info and the tv my husband was gifted at Christmas is a Sony/Roku is apparently one of the smart tvs that can not be used directly with Pik tv. I am wondering if it would be worth it to buy either an android or apple box to allow ...

RuthV by Just Moved In
  • 1849 Views
  • 1 replies
  • 1 kudos

Resolved! TLC on demand

Why can I not view on demand shows of TLC? Is there a way to record shows if they are not included on demand? or is a higher package needed to be able to view? I'm not liking Pik TV that much if I can't see all the programs at a different time rather...

Justcuz by Just Moved In
  • 2902 Views
  • 2 replies
  • 0 kudos

Resolved! Low Quality and Green pixelization

For the past few days, the video quality on Pik TV has deteriorated and I have gotten green pixelization. What is happening?

furyx1 by Just Moved In
  • 1360 Views
  • 1 replies
  • 0 kudos

Resolved! How do I delete channels I don’t want

Is there a way to delete and streamline my channel list on guide. Still too many channels ie French channels that I would like to get rid of.

Lanna911 by Neighbour
  • 3309 Views
  • 3 replies
  • 0 kudos

Resolved! Some else name pops up on account

Very eerie brand new Apple box 4K and when I got into to Telus page on Pik tv to sign it has already signed me in as Eva Mendoza. First off why is someone else name on my stuff!! My first month has been a disaster after switching from Shaw with mixed...

Lanna911 by Neighbour
  • 2202 Views
  • 3 replies
  • 0 kudos

Resolved! Pik TV won't play on my TV

We have just signed up for PikTV and have it installed on our iPad. We tried using a dock connector to play the programs on PikTV on our TV but when we attach the connector we get an error message saying it will not play because we have screen record...