Pik TV™
Discuss and ask questions about TELUS Pik TV.
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Resolved! Pik TV max clients

Anyway to tell which devices are logged into Pik TV . for example on Netflix you can

Resolved! Not allowed to LOGIN PikTV app on iPhone 11 Pro Max

I signed up about a month ago for PikTV but have been unable to actually LOGIN using the PikTV app on my iPhone 11 Pro Max. I finally took the time to get through to Telus support. He was unable to tell me why its happening and told me try it on Safa...

Resolved! Pik TV with Apple TV 2 issues

I am currently on hold with Telus tech support and I have a feeling the agent has transferred me into some non-existent queue. Ive been on the phone for 1.5 hours now and most of that has been sitting on hold. I am randomly getting the "max sessions ...

Anna00 by Neighbour
  • 6 replies
  • 0 kudos

Resolved! Audio Description will not turn off on AppleTV

I accidentally turned Audio Desception on one of my channels, it will not turn off even though I disabled it on the channel and in settings as well. I tested on another channel and it does the same. It only is on those two channels it remains

Resolved! i want to replace channels that i do not like

Hi, I want to remove channels on my pik tv subscription that I do not like and replace them with other channels that I want...will I be charged additional fees for doing so? Thanks

Vincent1 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! max account users

When i go use a second tv with my pik account it says max users. 

Simon1309 by Just Moved In
  • 13 replies
  • 0 kudos

Resolved! Pik TV doesn't work in a browser

Since the online app switched from Flash to HTML5 I can't get streaming to work. I can log in with either Firefox or Edge. Firefox tells me it's not a supported browser and Edge just stalls with a pinwheel as it tries to load content.I've made sure t...

Squack by Friendly Neighbour
  • 8 replies
  • 0 kudos

Resolved! Disable Screen Saver

After the recent Android SW update, there is now a screen saver that automatically comes on after a specified period of inactivity (5 min, 10min, 15min, 30min or 1hr). We use the box to monitor a TV station in our broadcast facility and so it stays o...

ITGuy1 by Just Moved In
  • 1 replies
  • 0 kudos