last time, roughly at Nov last year, i called the help desk to cancel the pick TV since i never watch it. and the assistant said we can try it and it will be a gift, will not charge us, but i found it is charged every month for 5 $, could you double check the record for us? since until now, although you promise to no charge for our pick TV, we still do not watch it since the internet is enough for us. i think you can find my last calling in record and find the last solution record. thanks
For any billing related issues, you will need to contact Telus directly. Either by phone or chat.
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