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Why do some hbo shows require subscription when I have paid for crave + hbo?

Chimera
Just Moved In
Why do some hbo shows require subscription when I have paid for piktv crave + hbo?
REALLY want to watch west world!!
1 ACCEPTED SOLUTION

KHR
TELUS Employee
TELUS Employee

Further to what @Nighthawk said,

 

There are 2 tiers of 'Crave' offered on Pik TV (crave.ca for reference😞

 

The first is just Crave, formerly known as Crave On Demand - which is included with the 'Pik Max' or 'The Basics + Crave' combos or as a $10 add-on to the 'Basics + Pik 5' combo. This includes Crave and Showtime orginals (Homeland, Billions), some movies and library titles from HBO (for example, seasons 1-5 of Game of Thrones).

 

The second offering is Crave + Movies + HBO. This is a $10 add-on to 'Pik Max' or 'The Basics + Crave' combos or as a $20 add-on to the 'Basics + Pik 5' combo. This includes everything in Crave On Demand above, plus 2 HBO live channels, 4 Crave movie channels, and a bigger On Demand library of HBO titles and movies (for example, seasons 6-8 of Game of Thrones, Succession, Joker).

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2 REPLIES 2

Nighthawk
Community Power User
Community Power User

Do you have the Crave+Movies+HBO package? Where and on what device are you trying to watch Crave/HBO? What error message are you getting?

 

For me, I have no problem playing Westworld from PikTV's on demand section.


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KHR
TELUS Employee
TELUS Employee

Further to what @Nighthawk said,

 

There are 2 tiers of 'Crave' offered on Pik TV (crave.ca for reference😞

 

The first is just Crave, formerly known as Crave On Demand - which is included with the 'Pik Max' or 'The Basics + Crave' combos or as a $10 add-on to the 'Basics + Pik 5' combo. This includes Crave and Showtime orginals (Homeland, Billions), some movies and library titles from HBO (for example, seasons 1-5 of Game of Thrones).

 

The second offering is Crave + Movies + HBO. This is a $10 add-on to 'Pik Max' or 'The Basics + Crave' combos or as a $20 add-on to the 'Basics + Pik 5' combo. This includes everything in Crave On Demand above, plus 2 HBO live channels, 4 Crave movie channels, and a bigger On Demand library of HBO titles and movies (for example, seasons 6-8 of Game of Thrones, Succession, Joker).

View solution in original post