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Where is my $75 discount?

PBA
Coach

I subscribed to Pik last month using the $75 discount promotion for the Pic box. The checkout process said the discount would be applied to my bill, but my my monthly bill arrived yesterday with no discount. Not a great experience! How do I get the discount applied to my account?

Order TELUS PikTV.png

 

 

 

 

1 ACCEPTED SOLUTION

Thanks. Yes I do. there is nothing revealing about the screen shot. I would be interested to see if other recent subscribers received their $75 discount, or if mine is an isolated case.

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4 REPLIES 4

NFtoBC
Community Power User
Community Power User

You realize the Neighbourhood is inhabited by Telus customers who have no access to your account information?

 

For billing inquiries, you will need to contact Telus directly, as described in the 'Contact Us' link at the bottom of the page.

NFtoBC
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Thanks. Yes I do. there is nothing revealing about the screen shot. I would be interested to see if other recent subscribers received their $75 discount, or if mine is an isolated case.

View solution in original post

FrostyButters
Connector

The $75 discount was missing on my first Pik TV bill as well.

 

I called TELUS and they applied the $75 plus taxes credit.

Same issue here, had to call Telus for first month free ($20) and box discount ($75).