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When will PIK TV work as advertised.

TopsyT
Just Moved In

November

I have had PIK for a year and it was working finally, and now they went and made changes and it SUCKS!!!!.  Video is constantly freezing and I am now looking at leaving Telus for Shaw as they don't try and put out products that do not work!

0 Kudos
2 REPLIES 2

N8rt
Just Moved In

November

I just got off the phone with technical support and they basically said they can't help me

Don't brag about how good your customer service is if you can't back it up

I just laughed and said thanks
0 Kudos

N8rt
Just Moved In
In response to N8rt

November

Basically though it was working a lot better than when i first got it until this new update...on the phone tried to give me a workaround that I had already tried before...I'm not mad and I'm just a little frustrated and Im not gonna change companies...I get a pretty good deal for my plan already...just hope for maybe a bill credit for something that they can't get working...theres hoping haha
0 Kudos
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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