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Struggling with Watch Pik TV in both Chrome and Edge

Just Moved In

When I initially loaded up PikTV it worked perfectly, then after about a week I logged in and was able to see the "Home" screen as well as the "On Demand" and "Guide." However, I get a black screen on the "Live TV" portion. I tried both Chrome and Edge and made sure third-party cookies were enabled. I also put the link in my browser always allow cookies and my computer always allow settings. Still not working...


TELUS Team Member
TELUS Team Member

Hi @Ethan_Van_Vliet , this may be a shot in the dark, but have you tried updating your chrome browser to the latest version? Or try incognito mode by clicking the three dots on the top right corner to open up "new incognito window". 

Just Moved In

I am having the same problem with Edge and Chrome. Updated browser  and tried Incognito mode.  Cookies allowed. Still cant get past login screen. Just times out....