Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1436 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

313 Posts

Latest topics in Optik TV & Pik TV

Resolved! Missing PVR shows of scheduled series recordings

Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc.Well, since t...

dadlife by Just Moved In
  • 334 Views
  • 3 replies
  • 0 kudos

Why Was My Last Thread Deleted ????

This has now happened to me a few times ( the last one being a thread I started about current free previews on Telus ) and it's really starting to bug me. This time I started a thread a few days ago on the new AMC+ theme pack since I couldn't find an...

Missing Episodes Mobile OnDemand

Hi there, For several years, OnDemand libraries using the mobile app have been missing episodes that are available using the television/box. For example, current Young and the Restless OnDemand has episode 132 which is available using the television ...

CNN Special Recordings Getting Deleted After One Day?

I recorded the CNN Special "Space Shuttle Columbia, Part 4" last week and when I went to watch it, it was gone.At that time, I thought - OK, maybe it was accidentally deleted. I looked around for an on-demand copy and it wasn't available at the time....

Grimmt by Advisor
  • 68 Views
  • 1 replies
  • 0 kudos

Resolved! Why Am I Getting Alberta Evacuation Alerts in Saanich BC?

Yesterday we received an evacuation alert for Saprae Creek Estates (Wood Buffalo, AB) and today we received a wildfire alert for Lac St Anne, AB. Can someone please fix this?It's important that we don't get used to irrelevant alerts to prevent "cry w...

Grimmt by Advisor
  • 114 Views
  • 2 replies
  • 0 kudos

Guide issues

Is there a way to either stop the info from changing or at least slow it down when I am in the guide mode. I select a show and try and read the info and within a few seconds it jumps to the next screen, what a pain.

Resolved! Hightown on Crave

We were halfway through season 2 of Hightown. Today go to crave and this show is locked. What happened that available to watch yesterday and not today. Thank you

Mam by Organizer
  • 153 Views
  • 3 replies
  • 0 kudos

Resolved! TV in BC Long-term Care home

Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is crazy! A partially paralysed 85 year old does not re...

DGC1 by Neighbour
  • 360 Views
  • 7 replies
  • 0 kudos

15% increase - Telus breach of internet and TV contract

I signed a 2-year contract for internet and TV. A contract is a binding agreement between two parties - Party 1 is Telus, party 2 is the customer. The contract consists of a term (2 years) and a monthly fixed cost. The PURPOSE of entering into a cont...

Nover by Just Moved In
  • 345 Views
  • 5 replies
  • 0 kudos
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