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Sound, but black screen on iPhone app.

BritPaun
Just Moved In
The last couple days I’ve been only getting sound, but no visuals when I select a channel on the iPhone app. I’ve tried deleting and re downloading the app, but it did nothing. TV box works fine, but I prefer mobile because it doesn’t pause or buffer like the TV box does.
1 ACCEPTED SOLUTION

WestCoasterBC
Community Power User
Community Power User

Remove the app and reboot the phone. Then install the app and see what the results are.

View solution in original post

2 REPLIES 2

WestCoasterBC
Community Power User
Community Power User

Remove the app and reboot the phone. Then install the app and see what the results are.

That worked! Thanks so much!