cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PikTV is incompatible with Internet discounts?

Bb1
Connector

Hello,

I've had Internet and Optik for years, no contracts; and have certain loyalty discounts (in addition to the bundle discount).

Wanted to switch from Optik to PiK; so I had cancelled Optik.

Then called to get PiK TV; but was told that it could only be a combined Internet & PikTV package for $80/month, and not eligible for discounts.

That's a bit strange; I thought it would simply add $20 to my bill; but won't impact Internet charges...

Has anyone else ran into the same situation?

 

Thanks!

1 ACCEPTED SOLUTION

NFtoBC
Community Power User
Community Power User

Yes, PikTV is in effect an already-discounted product.

 

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

Yes, PikTV is in effect an already-discounted product.

 

NFtoBC
If you find a post useful, please give the author a "Like"

View solution in original post

Pik
Neighbour

I did, but called the customer care (loyalty center), they added the discount back... so discounted internet + $20 for PikTV now. This is valid for another 6 months (my original discounted offer period) after that, I have to pay PikTV + Internet bundle price, no more discounted internet.