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Pik TV

Just Moved In

Dear Pik TV,

I have been a subscriber since 2 June. Your transmissions are decidedly spotty with continuous freeze-ups and blackouts. I have received much courteous assistance mainly from your offshore advisors from the Philippine Islands and Asia. The remedies provided are always short lived. My question - why is it the advertisements on your system are rarely if ever frozen up or paralyzed? This is really upsetting when watching newscasts and sports. I've switched to an ethernet connection in my home, but its no better.