08-03-2021 07:28 PM
Apple TV's latest pik tv app is showing an incorrect aspect ratio when playing video. It's showing about an inch or two worth of black bars on both the left and right sides. Is anyone else seeing this?
Solved! Go to Solution.
09-09-2021 04:30 PM
After talking to Telus last night for an hour this issue is now resolved.
08-08-2021 06:29 PM
08-10-2021 12:25 PM
This is affecting the android app as well. This is affecting my viewing experience.
08-10-2021 12:46 PM - edited 08-10-2021 12:47 PM
You can pinch to zoom a slight bit to fill the screen a temporary stop gap on mobile devices. But the aspect ratio isn't displayed properly, next update perhaps.
08-17-2021 12:15 AM
08-17-2021 12:38 PM
Can we get a response from the Telus team acknowledging this issue and an ETA on a fix?
08-17-2021 07:24 PM
08-30-2021 02:52 PM
Hello? Anyone? Can someone from Telus please reply to this thread? It's been several weeks and multiple users have confirmed the issue.
09-09-2021 04:30 PM
After talking to Telus last night for an hour this issue is now resolved.