Pik TV service using Apple TV box

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Andrew1408
Resident

Hi,

Just want to ask if you encounter a trouble with a Pik TV service using an Apple TV box. Client says it keeps on encountering an error that says..."maximum sessions exceeded...". Only one box in the house. What's the root cause of this and any workaround on this? Thanks.

Most Helpful
Community Power User
Community Power User

Is the client, or family members using PikTV on other devices? If not logged out of those, the maximum sessions exceeded can occur.

 

NFtoBC
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