Pik TV service using Apple TV box

[Andrew1408]

Hi,

Just want to ask if you encounter a trouble with a Pik TV service using an Apple TV box. Client says it keeps on encountering an error that says..."maximum sessions exceeded...". Only one box in the house. What's the root cause of this and any workaround on this? Thanks.

[NFtoBC · Accepted solution]

Is the client, or family members using PikTV on other devices? If not logged out of those, the maximum sessions exceeded can occur.

[NFtoBC · Accepted solution]

Is the client, or family members using PikTV on other devices? If not logged out of those, the maximum sessions exceeded can occur.