It's new; it's hip, but what is it?
Our Pik TV Product Manager talks a bit about the journey from idea to launch.
All your questions about Pik TV can be found on our site - check it out.
Need help setting up Pik TV? Check out our how-tos and troubleshooting guides here.
We're positive you'll love Pik TV and it's rich features. Check out this unboxing video by Lewis from Unbox Therapy for a preview:
Burning questions? Don't hesitate to introduce yourself and engage our community 🙂
@kikithecafekief101 wrote:You only get one stream or six streams?, I don't get it, the specs say only one tv on at a time but then the compare them it's says for pik tv something for 6 stream on just internet.
@VanG PikTV is running on the android tv platform. From a usability standpoint it's simple to use. Simply launch the PikTV app. You have a guide that has a compact or expanded view for the channel lineup. Pressing "guide" on the remote will present it easily. If you're a channel surfer you can press the Channel Up/Down and go through the channels as well. There is also a "PREV" (previous channel key) on the remote that goes to the last channel, just as OptikTV has.
Picture quality has no discernible differences in quality with the Optik TV service. I've noticed only a slight difference watching hockey (could use a slight bitrate/compression adjustment).
Switching from Netflix to Live TV vice versa. It's as simple as pressing the home button on the remote. Then launch the desired "app". Being an android tv device you have access to the google play store. You can down app such as crackle, pluto tv, games etc. For gaming I suggest purchasing a Bluetooth game controller.
There is a vast amount of on demand content that's available to watch. On par with OptikTV content per subscribed channels you receive.
Voice search is not available within the PikTV app itself. If you're on the main menu screen (shows your apps/games) you can launch the Voice search. It searches all places the content is available and can make your selection. Being a android tv device naturally the first predominant seedtion is to purchase from google play. Simply scroll down to find the selection via PikTV etc.
@VanG PikTV is running on the Android TV platform. From a usability standpoint it's rather simple to use and navigate. The remote features "Guide" and "Prev (previous channel) buttons just like OptikTV has. The guide has a compact view (shows the current show and information) or you can expand the guide and be presented a fuller guide with more channels/time(s) expanded to upcoming shows.
Picture quality there is no discernible differences between it and OptikTv. Image quality is sharp and clear like you're watching OptikTV. I have only noticed a slight degradation of picture quality when viewing hockey (a slight bitrate/compression issue). Which i am sure will be fixed in the future.
To switch between Netflix and Live TV vice versa is very easy. Simply press the "Home" key on the remote control and you will be shown the main Android TV menu. From there you can simply select your app and launch it.
The on demand catalogue has a vast amount that you can view. Just as OptikTV carries via your subscribed content. You can easily catch up on missed episodes or watch previous seasons.
With voice search it does not work inside the PikTV app, pressing the "Mic" button will simply bring up a search box. You have to enter letters manually then search PikTV content.
Where you can use the voice search is the main Android TV menu. From there pressing the Mic button on the remote you can say "Breaking Bad". It will search all content that is available on example: YouTube, PikTV, Netflix etc. Keep in mind being an Android TV based device.
When you search, google being the prominent (android tv) means it will recommend you purchase it via the play store. Simply scroll down the selections presented to find it via PikTV app etc.
I rarely use the voice feature as i can manually search within PikTV and their GUI (graphic user interface) easily enough. Being an Android TV device you have access to all Google PlayStore content for the device. You can install apps such as PlutoTV, Crackle, Games etc. For games i recommend purchasing a bluetooth game controller. As the PikTV remote is not meant for gaming, and has limited function/control in very few games that can work with it.
The controller i purchased from amazon was this one, and works really well.
Live TV (press home on remote), can simply launch Netflix or any "app" you choose easily.
Mainly interested to hear about usability and quality.
Compared to another Android boxes....
For me.... I prefer Optik's convenience
@melissaj- Is there an update on this issue? I have just received my PikTV unit and the described audio/subtitle 'always on' is still an issue. Is this a default setting for every unit or only certain versions? I'm surprised no one else has mentioned it.. at this point i'll probably just return the unit.
Go to the accessibility section in settings, and TURN ON closed captioning. Then restart the device. You may need to make a selection at the bottom of the screen, but if I recall this fixed it for me. Counterintuitive, but works!
@alanaround closed captioning on by default is a known issue impacting some customers. We are aware of it but unfortunately I don't know when it will be fixed. Sorry.
Other than @NFtoBC's suggestion, I may suggest power cycling your media box (unplugging it and plugging it back in) as that sometimes resets the default settings.
The channels will depend on which ones you have subscribed to. Are the channels you subscribed to not working? Do you see an error message? Also which Android box? The Pik TV box or a third party Android box?
The channels that are not coming in are ones that I subscribe to. The android box is a Minix. I have not received th pik box yet. There are 8 channels not coming in. No I do not have a vpn running. I am at home on my Telus network.
The missing channels will become available to you once you have the PikTV device connected to your network and fully set up. If you move it to another network, even a subnet on your home network, they will disappear again. The PikTV device provides some form of credential to your local network.