Pik TV capabilities and limitations

[Luddite_2]

We would like to limit the channels displayed in Pik guide to a custim subset of the basic subscription. Is there anyway to do this?
E.g. a large number of channels have been added recently, probably a reaction to COVID-19 stay-home needs. However, we prefer to reduce the number visible in guide only to those we habitually view.

[pbsme]

I would like to be able to do that in the new OptikTV App as well.

[KHR · Accepted solution]

Hi @Luddite_2,

Currently, the only 3 options for channel filtering are 'All Channels', 'Subscribed', or 'Playable on this Device' (some channels are not available on mobile devices). You can change these settings by selecting the 'hamburger' icon, (three parallel lines) in the top left corner of your screen in the guide menu.

As TELUS has negotiated a large number of free previews with our content partners during the COVID-19 pandemic, we have temporarily added free subscriptions for these channels to all Pik TV customers. We hope you enjoy the access to the increased content offering, and when the free preview period ends, your guide view will return to your regularly subscribed channels.