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We value your feedback and we're dedicated to making the Pik experience better for our valued customers!
Sept 12 update
We have heard your feedback about the 3rd party app interruptions affecting some customers. Starting today, the newest update will resolve this issue. Please update your box manually to Version 1.88.202.
On your Pik TV Android Media box, go to the Google Play Store to download the latest update. For updates to the Pik TV app on your Pik Android Media box, phones and tablets, please update the app by going to the Google Play Store or Apple App Store.
More details can be found here.
What Else is New?
Updates to the Guide
We’ve introduced filters in the Pik TV guide for customers to easily access future dates for program schedules without having to continuously scroll right.
Improved Reliability on the Pik Media Box and Other Android Devices
With this new update, there are improvements to the performance and reliability of the Pik Media Box and also Pik TV app on Android mobile devices and tablets.
Smoother Guide Navigation
We understand how important accessing the Pik TV guide is for our customers. The new version of Pik TV provides a smoother guide navigation experience.
For more support articles, please visit the dedicated Pik TV support articles
For more discussions topics, please visit the Pik TV Neighbourhood forums
@modd PikTV is not Optik TV so no you won't be able to use the PikTV box instead of the Arris Optik TV box.
Optik TV is not available on an Android powered set top box. Pik TV is only available in BC and Alberta but not to homes that have Optik TV installed.