Hey everyone, just wanted to share an update with you.
We heard you loud and clear on a pain-point some of you have been experiencing so we’ve implemented a fix that resolves most issues related to the LP1008 error for both Pik TV and the Optik App. This issue occurred due to a MyTELUS account linkage issue in the backend.
You may still see the LP1008 error message in rare instances so please double-check the following:
If you still see the error after attempting the above troubleshooting, please contact a TELUS representative.