PIK TV constantly freezing up and spinning

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Resident

So I can login and access my PIK TV fine on my web browser (Chrome), but shows will constantly freeze up or grey out with the spinning circle in the middle. It rarely comes back, so I have to refresh and find the show again and start all over. It's more hassle than it's worth and it's extremely frustrating. 

 

How can I fix this?

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Community Power User
Community Power User

What device are you using to watch PikTV?

 

NFtoBC
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Friendly Neighbour

Did you figure out a way to fix it?

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Friendly Neighbour

ofcourse they have no way to fix it because they just stick to the script given to them by the management. pretty sure one of the puppets will post another comment dowwn below.. lol