07-19-2022 11:54 PM
07-21-2022 07:24 AM
Have you tried restarting your phone? That might get you in. You could call Optic TV Tech Support otherwise. If you visit your My Telus App, ensure that Pik TV is listed as a service with an account number attached into your profile. I believe that's the best way for you to manage things independent of an agent.