The solution to the netflix red/gray static issue with freeze/audio and then reboot is to roll back to the last version of Netflix build 2424. The latest build 2440 is causing this issue. As to whether this is Telus or Netflix as the root cause, it's up to them to figure it out.
If you don't want to install from an unknown source like apkmirror.com, then just uninstall the update and it will revert back to the embedded ROM version build 1965.
i would love to know any more of these tricks, or if theres a manual that lists more of these kinds of things please let me know. it drives me crazy that i dont know any of these things and i cant find any documentation about it. thanks
In the meantime, please consider using the following steps to mitigate the issue:
- Double tap the Home button on the remote (button in upper left corner of the remote right below the mic label) bringing up a screen showing active apps.
- Kill all active apps (push down on the remote and click Ok on Dismiss) other than the 3rd party app you are currently viewing (e.g. Netflix or Youtube) and Pik, and then return to the 3rd party app you wish to use, the viewing experience will no longer be interrupted by the Pik app relaunching.
I tried the solution you presented here.. but Netflix is still stopping periodically. The only difference is pik TV is no longer launching itself when Netflix stops.
exactly as the subject says - I'm watching netflix or youtube or almost any other app and suddenly the PIKTV app will start up and kill the other app.
This has been happening once every day or so but tonight it's happened about a dozen times.
Anyone else have this problem? it's making all other apps unusable.
Pleasantly it only took about two hours to reset, reinstall, & reconfigure everything. Then I watched an hour or so of TV, switched to Netflix and after about two hours of that the PIK TV started up all by itself and kicked me out of Netflix.
I'm just not sure what I could be doing differently than every other user here.
At least it only did it once!
I'm hoping someone else might have an idea of what I could look at or something else I can try.
Same experience - after 10-15 min in any app, such as Netflix, YouTube, VLC, PikTV app kicks in and closes the active app.
Maybe it's time that Telus accepts that PikTV is a failed experiment, in spite of all the good intentions.