Error code 4-44-2036

[lfroehlich]

I am staying away from my home for awhile and while away I’d like to access Telus tv. I want to go from my iPad to tv using a HDMI connector. Every time I try to watch something this way, I get an error code 4-44-2036 saying recording is not available on this device. I’m not trying to record,just trying to watch

[NFtoBC · Accepted solution]

The warning may be poorly worded, but Casting from a tablet or phone, OR by connected cable to a TV is not supported on the mobile PIkTV applications. You can only watch them on the device. If you take the PikTV device with you, you can watch a subset of the programming available to you when connected at home, while connected to another network. It will consume data from their data allowance, though.

[Zzztazmanzzz]

Is this going to be fixed or should I look for anther service

[WestCoasterBC]

There is nothing to fix on Telus side. It’s up to the channel owners to allow casting. Which in Canada pretty much all are reluctant to do.

Switching a service provider won’t help either.