Crashes every 7 minutes

Switched all of our services over to Telus Fibre in December and have had nothing but problems since. The PikTV, run on our tv/box, goes out every 7minutes like clockwork—screen goes black and it appears to **bleep** off for about 30 seconds, then comes back. Any ideas?
Community Power User
Community Power User

Are you using the Telus supplied PikTV device, or another device?

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