Cannot resume after pause

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geobeck
Resident

Just signed up for Pik after moving over to Telus. Bought a Pik box because we couldn't stream properly from any of our computers. 

 

We've got the system working now, but if I try to pause an on-demand show, it will not resume, and it will only restart from the beginning of the episode. 

 

Is this a bug or a feature?