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watchoptik.telus.com video & audio not in sync

Exhile
Ambassador

For those of you who watch their TV channels on their Internet devices, do you notice that the video & audio is out of synchronization? One solution to rectify this problem is to close the TV channel (not the browser) and re-click the channel you want to watch. Sometimes a second or third attempt will produce an Internet TV stream where the video & audio is synchronized.

 

I'm not sure why this is but watching TV streamed should have video & audio synced on the first attempt. Maybe the problem stems from the fact I use Windows 10 and a browser or that shouldn't matter?

3 REPLIES 3

canucks4life
Leader

Let's face it Telus online/app TV streaming is light years behind what Shaw offers hopefully someday they'll catch-up.


@canucks4lifewrote:

Let's face it Telus online/app TV streaming is light years behind what Shaw offers hopefully someday they'll catch-up.


I just checked out Shaw's website and they have their FreeRange TV app. I take your word as Shaw's online/app TV streaming system must be way better than what Telus offers.


@Exhilewrote:

@canucks4lifewrote:

Let's face it Telus online/app TV streaming is light years behind what Shaw offers hopefully someday they'll catch-up.


I just checked out Shaw's website and they have their FreeRange TV app. I take your word as Shaw's online/app TV streaming system must be way better than what Telus offers.


Yeah their Freerange TV streaming service is based off Comcast xfinity platform as far as mobile streaming goes pretty near flawless.