05-12-2017 09:47 PM
every half hour on my moms optic tv system with the t1200h modem/router and 7150 pvr the optic tv glitch's out, be doing this for the past 3 weeks!! very slow on pvr and my room set top box.. really needing to upgrade my box to new 4k set top box/cable box....
just check out on my ip url my dsl connection was out 5 days ago and uptime was 12 days.. why is dsl out like 5 days, should be like since 2 years ago when we had this problem fixed... tho it was a yellow copper splice out on the other side of the street on the concrete man hole that was sitting in the very bottom of it and in water!!
really need fibre and new pvr but mom wont upgrade, cause we are so busy plus she doesn't want to for some reason and we are on a budget
Solved! Go to Solution.
05-12-2017 11:24 PM
Kief, as you have been previously advised many times, have your mom call Telus and speak with technical support.
As for the modem statistics, you are misunderstanding the information shown. The uptime has nothing to do with your wiring issues 2 years ago. The information shown is broken into two categories. System Uptime and DSL Link Uptime. System uptime is the time since the modem was rebooted. DSL Link Uptime is the time since the modem last reconnected whether or not it was from a software upgrade, a line issue or something else.
05-12-2017 11:24 PM
Kief, as you have been previously advised many times, have your mom call Telus and speak with technical support.
As for the modem statistics, you are misunderstanding the information shown. The uptime has nothing to do with your wiring issues 2 years ago. The information shown is broken into two categories. System Uptime and DSL Link Uptime. System uptime is the time since the modem was rebooted. DSL Link Uptime is the time since the modem last reconnected whether or not it was from a software upgrade, a line issue or something else.
05-12-2017 11:48 PM - edited 05-12-2017 11:49 PM
Additional thoughts....