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new 4 k tv

Likarok
Connector

I already have Optic, but if I buy a 4k tv will Telus give me a 4k Optic PVR box to switch out my existing HD PVR box?

1 ACCEPTED SOLUTION

MTL_Dave
TELUS Employee
TELUS Employee

Hello,

 

You would need to call in and request a new 4K PVR.  A tech would then need to come out and install it.  Some things to keep in mind are that you will lose all current recordings when they swap out the PVR for a 4K PVR and 4K content is very limited at the moment.  You will also need HS 50 minimum to get 4K content.

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2 REPLIES 2

MTL_Dave
TELUS Employee
TELUS Employee

Hello,

 

You would need to call in and request a new 4K PVR.  A tech would then need to come out and install it.  Some things to keep in mind are that you will lose all current recordings when they swap out the PVR for a 4K PVR and 4K content is very limited at the moment.  You will also need HS 50 minimum to get 4K content.

View solution in original post

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Thanks for the help!

Sent from my BlackBerry 10 smartphone on the TELUS network.