closed captioning

[Cyrus]

Closed captioning has stopped working again, it worked for quite awhile but lately I have to reboot to get it working again. Is this an ongoing problem with optik? Has their been a solution to what causes it to drop out. I've tried different sources but it doesn't seem to matter, it just drops out and I have to reboot.

[Telus_Tech]

Hi Cyrus,

Sorry for the late reply.

There is a known issue for the closed captioning, it's going to be resolved in the next update, it will be seamless, so you won't have to reboot your Optik TV.

As a workaround, the vast majority of televisions have closed captioning built in. You can always use the built in feature from your tv if you like.

Hope this helps

Thanks