closed captioning

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Connector

Closed captioning has stopped working again, it worked for quite awhile but lately I have to reboot to get it working again. Is this an ongoing problem with optik? Has their been a solution to what causes it to drop out. I've tried different sources but it doesn't seem to matter, it just drops out and I have to reboot.

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Advocate

Hi Cyrus,

 

Sorry for the late reply.

 

There is a known issue for the closed captioning, it's going to be resolved in the next update, it will be seamless, so you won't have to reboot your Optik TV.

 

As a workaround, the vast majority of televisions have closed captioning built in. You can always use the built in feature from your tv if you like.

 

Hope this helps

 

Thanks

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