Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 24424 Views
  • 126 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 28589 Views
  • 43 replies
  • 7 kudos

Resolved! Discovery Velocity not available in a Pick theme Pack

I was disappointed to see Discovery Velocity is not available in a regular theme pack. They are playing the Le Mans 24hr and other racing now.So much for pick and pay - I have about 20 channels in my pick 8 package that I would gladly drop for this o...

Resolved! Already Have a CraveTV Account, Not sure how to set up on Optik

So I just got an Optik TV account yesterday and I'm not sure how to get my Crave TV account working with it. I have an account with Crave directly which I previously would use on ipad or my Xbox. I know that I have to go to Channel 411 to access Crav...

Baxter by Just Moved In
  • 31561 Views
  • 4 replies
  • 1 kudos

Resolved! Is the 4K HDR PVR?

New to 4K, would love to be able to rent movies in 4K, but I see conflicting reports of it being flaky, or just fine. Can someone shed some light on this?

Zman2k2 by Ambassador
  • 2429 Views
  • 1 replies
  • 0 kudos

Resolved! Slimline 2 and RCA amplifier

Received a new Optik PVR and slimline 2 remote today. I'm having issues finding a code to control my old RCA RT2500 amplifier. The remote that came with my telus satellite PVR was able to be programmed.

Plan-B by Neighbour
  • 5293 Views
  • 4 replies
  • 0 kudos

Resolved! Extending Optik TV range

I want to hook up a TV in my garage but currently my OPTIK tv modem is out of range for that, what are my solutions here?

Resolved! Telus 4K digital boxes - Ethemet only

Hi there,I've had some conflicting information come from Telus online chat and just wanting to verify the following configuration for a Telus 4K PVR/digital box setup. I work in IT so my configuration is a probably somewhat unique compared to the mas...

clint0r by Just Moved In
  • 2571 Views
  • 1 replies
  • 0 kudos

Resolved! Does your 4K channel actually adjust your tv?

Hi guys, I have an LG OLED and have had 4K since it came to the market. I have the 4K PVR, I have the 4K speed required (optik) and my TV can produce 4K. When I use my Apple TV, or Xbox one X, when the signal is "4K" the HDR button comes on the TV. I...

TopShelf by Just Moved In
  • 5679 Views
  • 2 replies
  • 1 kudos

Resolved! TV Aspect Ratio is Square

Hi, my TV is connected to my Optik TV Box via an HDMI cable. When going to the settings and then the aspect ratio on the TV box, 1080p is selected. When going to 1 specific channel, the channel's aspect ratio is square (or close to square). This resu...

AviBhan by Just Moved In
  • 3667 Views
  • 1 replies
  • 0 kudos

Resolved! My optik tv account was deleted

I created a Optik Tv account so I could watch Optik tv on the go and use the smart remote. However my Optik tv account got deleted for no reason or without notice. At first, I thought my password was wrong but it turns out it was deleted. Any way I c...

Keith5 by Helpful Neighbour
  • 2807 Views
  • 1 replies
  • 0 kudos
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