Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Why, on the Golf Channel, there is supposed to be "Live from the US Open" (not on the schedule, but if I wasnt in Canada), but here in Canada all we are getting is a bunch of re-runs of junk programming.Its infuriating. Theres no reason I can see for...
Seems like I'm seeing a lot of lag now, especially on start-up. Used to be just on Stingray music channels but not seems that I'm seeing a lot more of that spinner. Also, seems like every time I press a button on the remote, the sound cuts out.
Why is dealing with Telus so exasperating? I have to say that Shaw Direct was a much better experience when dealing with issues. So I was able to finally "renew" my "contract" for my multitude of home services. Now I want to change a theme pack. Of c...
I am trying to access the PicTv app through an amazon fire stick. Is this possible?
Which extenders are compatible for Telus IPV5050? I've tried a couple different ones with no luck.
Just a quick question based on curiosity. When recording a TV show, does that recording get saved on a local PVR hard drive, or is the recording done over the Telus network and stored on a Telus Server (ie. cloud based)?
The last two episodes of My Brilliant Friend season 3 (episodes 7 and never showed up on my online Pik TV Crave channel. Do you have access to them?
I only want to watch 1 channel. Every time I have it on, after 4 hours, it defaults back to PIK's main menu.
Is S6 EP4 - EP6 were free to watch or they're for purchase from airing date? I am not sure if it was just a glitch but it did show they're free to watch until end of June but today they're now showing subscription required.
Optik works great on Chrome only. Spent a lot of time trying to get Edge to work but so far it hasn't. CORS policy error, tried Extensions to eliminate that, disabled Virus and Firewall and VPN all to no avail. Removed and reinstalled Edge but still ...
