03-03-2017 12:02 PM
Solved! Go to Solution.
03-03-2017 12:24 PM - edited 03-04-2017 12:29 PM
Yes, you can contact Telus and a customer service rep will take you through a few steps of discovery, and if determined it is simply the remote, and not some other part of the system, they will send you a new remote, and an envelope to return the old for recycling.
Contact info is at the bottom of this page.
03-03-2017 12:07 PM
To clarify?
03-03-2017 12:08 PM
03-03-2017 12:11 PM
03-03-2017 12:23 PM - edited 03-03-2017 12:26 PM
03-03-2017 12:24 PM - edited 03-04-2017 12:29 PM
Yes, you can contact Telus and a customer service rep will take you through a few steps of discovery, and if determined it is simply the remote, and not some other part of the system, they will send you a new remote, and an envelope to return the old for recycling.
Contact info is at the bottom of this page.