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Tv stuck on initializing

Kiwicanuck71
Just Moved In
I had moved my Telus boxes and hooked them back up in new spot and now my tv is stuck on initializing. I am not sure if i have plugged the wires back in to right spots. Can anyone help me with a diagram of the wiring or something for help.
2 REPLIES 2

Nighthawk
Community Power User
Community Power User

If it's stuck on initializing it likely means it no longer has a connection to the modem itself. The connection to the TV should be ok since you can see a picture. Is your box connected to the wall through ethernet? What is it plugged into now?


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How long have you been waiting?  Sometimes it can take 15 to 30 minutes in my experience.