Telus Optik App: switching account

[atco8039]

my Telus has 2 account.

One account for my parents place, and another one for my place

In the past I never have this problem.

After updating and log in, it defaults to my parents place account and I see all their recordings.

I want it to default to my account and not my parents so that I can see my recordings and not theirs.

how?

Also the sign out/log off does not work. it keeps logging me in automatically.

[NFtoBC]

What device are you watching Optik on?  It may be the password cache that automatically logs you into your parent’s account.

[atco8039]

its not that.

the problem is that i have 2 accounts under 1 email....never had an issue before until the change

[NFtoBC]

Then it might be worth setting it up with a unique email. Telus has been moving to universal login across various services, which may mean you need a unique identifier for each individual’s accounts.