Telus 4K TV box midel VIP5662W

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leicachi
Resident

I used this box about a year , there is no any issue (connect optical output to my digital coverter for analog audio signal ).

However, I found I can NOT get sound from digital coverter for amp from Jan. 25 2018 . Ther is only distortion sound what I  got.

Is there any updated from software of TV box to cause this issue ?

I still can see red light from optical connector of TV box.

I hope someone can help me ???

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Community Power User
Community Power User
Can you test your converter on something else. To rule out an issue with it.

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leicachi
Resident

I tried my DAC to my compuer ,there is NO issue !