On my 4K box, I was having some issues launching TV Apps on TELUS such as Netflix & Stingray Music ("error code 0"). The issue resolved itself after a few hours, but it sounds like it may continue to happen intermittently while TELUS is working on resolving the issue permanently.
In the meantime, I wanted to share some workarounds that allowed me to access the apps while this issue was occurring:
Hope that helps!
my wireless router provide me 3 channel, 2.4G, 5G and OptikTV3325.
i m not sure by your means of "connected to the same Network as your set-top box", do you mean my smartphone must use "OptikTV3325" in order to make this solution work?
but the case is that my password on the router only work for 2.4G and 5G channel, but i fail to join "OptikTV3325" with that password.
i also try to cast while i am using 2.4G or 5G channel, and the result is that none of the device shown up, therefore not able to cast.