Replacement optik tv remote

[MikR]

Hi how do I go about reordering a replacement remote as a number of the buttons are sticking or intermittently not working

[psl · Accepted solution]

Hey everyone, sorry for bumping an old thread. 

We now have a better solution! It is available here - https://www.telus.com/en/bc/support/article/purchase-an-additional-or-replacement-remote

[xl]

If you don't get answer, consider a harmony remote.

[carwel]

Just give Telus a call, a frient of mine had the same issue, they sent out a new one to her.

[Hippo]

Yes, you need to contact the technical support department either by calling 310-6988 or Online at: www.telus.com/chat 

Technical Support is available 24/7 and can assist you with getting a replacement remote.

[bctjoe]

i found a remote that works great for any type of ir protocol the urc-a6

i have many types of devices and it can br programmed tor all of them through the learning process for individual keys if it has not been preprogrammed for the device and it is cheap

[psl · Accepted solution]

Hey everyone, sorry for bumping an old thread. 

We now have a better solution! It is available here - https://www.telus.com/en/bc/support/article/purchase-an-additional-or-replacement-remote

[ET]

[TomNguyen672011]

hi. I have a problem with my Telus remote control (as buttons are sticky). Can I replace it with a new one?

Best

Tom 

[NFtoBC]

Yup!  See PSL's post from April in this thread.