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Replacement optik tv remote

MikR
Just Moved In
Hi how do I go about reordering a replacement remote as a number of the buttons are sticking or intermittently not working
1 ACCEPTED SOLUTION

psl
Neighbourhood Alum
Neighbourhood Alum

Hey everyone, sorry for bumping an old thread. 

 

We now have a better solution! It is available here - https://www.telus.com/en/bc/support/article/purchase-an-additional-or-replacement-remote

 

View solution in original post

8 REPLIES 8

xl
CPU Alum
CPU Alum
If you don't get answer, consider a harmony remote.

carwel
Connector

Just give Telus a call, a frient of mine had the same issue, they sent out a new one to her.

Hippo
Leader

Yes, you need to contact the technical support department either by calling 310-6988 or Online at: www.telus.com/chat 

Technical Support is available 24/7 and can assist you with getting a replacement remote.

bctjoe
Neighbour

i found a remote that works great for any type of ir protocol the urc-a6

i have many types of devices and it can br programmed tor all of them through the learning process for individual keys if it has not been preprogrammed for the device and it is cheap

psl
Neighbourhood Alum
Neighbourhood Alum

Hey everyone, sorry for bumping an old thread. 

 

We now have a better solution! It is available here - https://www.telus.com/en/bc/support/article/purchase-an-additional-or-replacement-remote

 

View solution in original post

ET
TELUS Employee
TELUS Employee

17-00720_SocialMedia_Neighbourhood_Scavenger_Twitter_blank-MeerkatMagnify.jpg

 

 

hi. I have a problem with my Telus remote control (as buttons are sticky). Can I replace it with a new one?

Best

Tom 

NFtoBC
Community Power User
Community Power User

Yup!  See PSL's post from April in this thread.

 

NFtoBC
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