02-15-2014 10:46 AM
Solved! Go to Solution.
04-17-2017 03:38 PM - edited 04-17-2017 03:40 PM
Hey everyone, sorry for bumping an old thread.
We now have a better solution! It is available here - https://www.telus.com/en/bc/support/article/purchase-an-additional-or-replacement-remote
02-15-2014 05:04 PM
02-15-2014 05:43 PM
Just give Telus a call, a frient of mine had the same issue, they sent out a new one to her.
02-16-2014 10:41 AM
Yes, you need to contact the technical support department either by calling 310-6988 or Online at: www.telus.com/chat
Technical Support is available 24/7 and can assist you with getting a replacement remote.
03-28-2014 05:40 PM
i found a remote that works great for any type of ir protocol the urc-a6
i have many types of devices and it can br programmed tor all of them through the learning process for individual keys if it has not been preprogrammed for the device and it is cheap
04-17-2017 03:38 PM - edited 04-17-2017 03:40 PM
Hey everyone, sorry for bumping an old thread.
We now have a better solution! It is available here - https://www.telus.com/en/bc/support/article/purchase-an-additional-or-replacement-remote
06-10-2017 12:09 PM
09-06-2017 01:04 PM
hi. I have a problem with my Telus remote control (as buttons are sticky). Can I replace it with a new one?
Best
Tom
09-06-2017 01:36 PM
Yup! See PSL's post from April in this thread.