07-15-2014 05:53 PM
07-16-2014 02:26 AM
07-17-2014 03:29 PM
Any extra information would be helpful, as the previous poster mentioned. In these cases it could be an issue with dataflow between the digital box and the modem. So typically, especially if only one is affected, this might be cabling (coaxial or ethernet cat5). Especially in the event any of it is damaged or there is a splitter involved in the setup. In any case, for these types of issues, information is key. : )
08-16-2015 05:15 AM
We have the same issue. A Telus tech reset our STBs and that seemed to help for a couple of days but it's doing it again now. Very frustrating.
08-16-2015 01:12 PM - edited 08-16-2015 01:16 PM
The one trouble with replying to year old topics, where the original poster never replied, is while the problem may appear similar, the cause could be quite different. Resetting the PVR (assuming they did a full one) usually has little if any impact on pixelation or freezing.
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