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PVR is diabled

kittypat
Just Moved In

Getting a message that PVR is disabled.  No changes to any of the connections and I have restarted the modem.  Still says PVR is diabled.  Need a new PVR?

2 REPLIES 2

WestCoasterBC
Community Power User
Community Power User
Restart the modem and once online, restart (or unplug the power cable and plug it back in) on all your Optik TV receivers.

If the PVR still is disabled give Telus a call to perform a quick check of the hardware/software. They may have to Re-enable the function on their end.

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Did all this, still not working.  Finally got thru to Telus on the phone and agent fixed it remotely.