03-31-2020 12:28 AM
For the last 3 days my PVR is not recording.
It does not record schedule recording nor live recording (clicking the record button while watching).
I have tried everything: resetting the box. unplugged and plug it back in, resetting the modem/router, unplugged and plug it back in, unplugging everything in the house and plug it back in, and nothing works.
Does anyone have any idea why and how can I fix this?
03-31-2020 11:52 AM
Can you play old recordings?
What happens if you delete a few old recordings, and try again?
03-31-2020 05:12 PM
03-31-2020 11:03 PM
Given those results, I believe a call to Telus for trouble-shooting is your next logical step.
03-31-2020 11:05 PM
04-01-2020 05:47 PM
04-01-2020 07:01 PM
It sounds like the issue is with your account (server) then. You will need to contact TELUS to diagnose the problem.
04-06-2020 02:58 PM