09-14-2014 11:53 PM
I'm getting client initialization error
09-15-2014 12:15 AM - edited 09-15-2014 12:17 AM
Same here. Guess it is a network issue.
The office closed an hour ago.
09-15-2014 12:53 AM
I'm getting the error too. Hope it isn't down long.
09-15-2014 12:57 AM
09-15-2014 12:51 AM
I am having the same issue. It was sluggish this evening, so I rebooted an hour ago. It has been stuck on the init screen each time I've tried. On a typical day, this is a 5 minute process with success.
Normally, I am "4" or less in the telus chat queue. Tonight, I am "164" so it must be a widespread issue.
09-15-2014 01:01 AM
Count me in the annoyed and PVR-less group.
09-15-2014 01:04 AM
Yup me too. Did a PVR reset, now theres a Red X on my screen. Not sure what to do now, as theres a 45 min wait for cust service. 😞
09-15-2014 03:04 AM
09-15-2014 03:34 AM
@Breadfan a RED X on the screen is usually a bad thing. A hard reset is the last thing you should try. RED X usually means the box is dead. If there's a connectivity issue and a reboot doesn't help, call support before hard resetting the box. It'll save you a tech visit. There is a tiny chance that if the reset safely timed out that a reboot once the connection issue is fix, might allow it to complete the reset.
09-15-2014 01:02 AM
09-15-2014 04:37 AM
It started working about 2 hours or so ago, and no longer sluggish.
09-15-2014 09:59 AM
My is still down, what location are you?