I am having the exact same experience...instead of binge watching GOT I'm wandering around all the pretty Telus web pages and Apps and feeling like I'd like to punch Telus right in the face. From all appearances on the order screen and their lame little video on Optik TV, I was expecting to place my order and then access the new channel. NOPE! They could have specified somewhere that you don't get the new channel right away, that you have to wait (who knows how long). I'm not surprised really, that's Telus. They as corporate as a corporation can get....in a pervasive sense; and they seem to have no understanding or insight into why their customers get upset. If I had the energy I would switch to Shaw or something ...anything but Telus.