Optik t.v bundle that's included in my rental agreement.

[dbrecazz]

I've typed my question two times now. My optik t.v won't initialize. I rent. It's included. I just plugged in, turned on and it says initialize,  three hours  later it still says initialize.  Please help me watch t.v

[Nighthawk]

Call Telus for assistance. They have many tools at their disposal to diagnose any connection issues.

If it's stuck initializing the most common cause is the box is not getting an internet connection.

[dbrecazz]

Thank you