Showing results for 
Show  only  | Search instead for 
Did you mean: 

Optik t.v bundle that's included in my rental agreement.

Just Moved In

I've typed my question two times now. My optik t.v won't initialize. I rent. It's included. I just plugged in, turned on and it says initialize,  three hours  later it still says initialize.  Please help me watch t.v


Community Power User
Community Power User

Call Telus for assistance. They have many tools at their disposal to diagnose any connection issues.

If it's stuck initializing the most common cause is the box is not getting an internet connection.

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Thank you