Optik Tv app

JP668 · ‎01-21-2018

Is anyone else experiencing problems with the optik tv app? I keep getting an error message with a reference number at the bottom to contact my administrator. I have tried deleting the app, reloading it, resetting my account but nothing works.

Nighthawk · ‎01-21-2018

It is always a good idea to include the error message / number as that can help identify the problem. 🙂

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JP668 · ‎01-21-2018

It started working again! The error message didn’t have a number attached to it. It just said “unexpected system error” please contact you administrator. At the bottom of the screen it gave a reference number which was #zmhhum. There wasn’t any numbers in the message.

Nighthawk · ‎01-22-2018

Odd. I've never encountered that specific error before. If it happens again, keep us updated. It may have just been a momentary glitch somewhere.

If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂