I have had many, many techs come to my house, including a rushman. All my equipment has been replaced. I still have my Optik freezing and pixelating. It will then unfreeze and jump forward so I miss portions of the show. This is especially frustrating if I have invested in a movie? It happens at minimum once a day.
Any ideas? i would not like to leave Telus.
That's definitely not a fun situation to be in. I assume wiring has already been re-run throughout the household? Beyond that the only thing I could recommend is to have another technician out. There has to be another option or something they haven't tried to get things back up and running consistently and properly.