11-24-2021 06:13 PM
Has anyone experienced this issue?
I have a Technicolor Network Hub and Technicolor WiFi6 Wireless Access Point. I have a PVR and two wireless STBs that are directly connected to the Network Hub by CAT6.
I can no longer view recordings, nor use any of the playback functions associated with live TV on the wireless STBs.
When I look at the PVR, I can see all the recordings. When I review the Network Storage options via the wireless STBs they show several GB of data being housed on the PVR. When the PVR is recording a show, the red light appears on all the STBs.
I have performed hard resets on all the devices, including the Network Hub. For a time, that allowed the PVR recordings to be accessible by the STBs, but within a couple of playbacks, the list of recordings would disappear. I had a technician come to the home a few weeks back and he replaced the PVR. That seemed to resolve the situation for a short period of time as well, but the end result was the inability to review recordings.
Nothing has changed in my home network. Nothing has changed from a wiring perspective. I am at a loss.
11-25-2021 12:34 PM
@mpisko wrote:I have a Technicolor Network Hub and Technicolor WiFi6 Wireless Access Point. I have a PVR and two wireless STBs that are directly connected to the Network Hub by CAT6.
Is the Technicolor Hub and AP from Telus? This is the first I've heard of it used for Telus Optik service. My guess would be multicasting is not turned on or it's not supported by Technicolor Hub.
11-25-2021 01:01 PM