Optik Slimline remote

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Resident
I also have a hisense ... and a slimline 2 remote .
When originally set up , the volume control worked but the power never did . I've recently had Telus come in the fix my modem and at that time my remote stopped controlling the volume .
I would really like to at least get the volume control back . Were you able to program yours ? Any help would be appreciated haha